SHIPPING & RETURN POLICIES

  • SHIPPING COSTS:

    • PHP99 - orders below PHP650 within Metro Manila.

    • PHP59 - orders above PHP650 within Metro Manila.

    • FREE - orders above PHP1000 within Metro Manila.

    • PHP150 - orders below PHP1500 outside Metro Manila

    • FREE - orders above PHP1500 outside Metro Manila
       

  • FREE SHIPPING POLICY:

    • Automatically applies for orders worth PHP1000 and up for orders within Metro Manila.

    • Automatically applies for orders worth PHP1500 and up for orders outside of Metro Manila.
       

  • RETURNS POLICY:

    • We apply a no return no exchange policy. However, if you receive a damaged item please contact us right away and we will gladly process a return or refund.

    • Returns and refund requests will only be considered if submitted within 24 hours of item delivery. To request a return/refund, please contact us through our Contact Support page. 
       

  • CANCELLATION POLICY:

    • Orders cannot be cancelled by the customer. If you wish to cancel an order please contact us ​through our Contact Support page.

    • Orders which have already been shipped may no longer be cancelled. 
       

*All items ship from our warehouse in Taguig City, Metro Manila.